Your Privacy Protected

We collect information to provide you with reliable cab booking and transportation services:

We use the collected information for the following purposes:

• Process and manage your cab bookings and payments
• Match you with available drivers and vehicles
• Provide real-time trip tracking and updates
• Send booking confirmations, invoices, and receipts
• Improve our services, routes, and pricing
• Provide customer support and resolve disputes
• Ensure safety and security during trips
• Send promotional offers and updates (only if you opt-in)
• Comply with legal obligations

We may share your information only in these situations:

• With Drivers: Your name, pickup location, and contact number to facilitate the ride
• Payment Processors: For secure payment transactions (Razorpay, Paytm, etc.)
• Analytics Providers: Anonymized data for service improvement
• Government Authorities: When required by law or for safety compliance
• Service Partners: Cloud hosting, SMS gateways, and communication providers

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmissions
• Secure payment processing (PCI DSS compliant)
• Regular security audits and vulnerability assessments
• Access controls and authentication protocols
• Encrypted storage of sensitive data

While we strive to protect your data, no method of internet transmission or electronic storage is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

CarBhade uses cookies and similar technologies to:

• Remember your login session and preferences
• Analyze website traffic and usage patterns
• Improve website performance and user experience
• Provide personalized content and fare suggestions

You can manage or disable cookies through your browser settings. However, some features may not function properly without cookies enabled.

We retain your information only as long as necessary to:

• Provide ongoing cab booking services
• Maintain trip history and invoices
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our terms

You may request deletion of your account and associated data at any time by contacting us.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Opt out of promotional communications
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at support@carbhade.com.

Our website may contain links to third-party websites or services (e.g., payment gateways, social media). We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before sharing any information.

CarBhade services are available to users aged 18 and above. We do not knowingly collect personal information from children under 18. If we become aware that a minor has provided us with personal data, we will take steps to delete such information promptly.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your information.